Open for Business!
We are pleased to say we are still delivering on-line orders
If you find an identical item for less online please let us know and we will be happy to price match it **
Your right of cancellation and Returns Policy
You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below), providing the goods have not been fitted or modified in any way and providing they are returned with the original packaging and providing the goods are in a resalable condition. This does not apply to goods that have been manufactured specifically for you, for example Bespoke Lampshades can not be returned for credit.
To exercise your right of cancellation, you must contact us in writing, Notification by telephone is not sufficient.
If you exercise your right of cancellation after the goods have been dispatched, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
Once you have notified the Supplier that you are canceling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
If you are given authorization to return goods to us then you are to do so within 14 days
Any Returns must be sent to:
Imperial Lighting Ltd
74 Babbacombe Road,